I have been in Paris in October 16 this year, and to make my vacations better, the concierge at the hotel were we have been, The Paris Marriot Rive Gauche, called to the company Paris Trip in order to take a tour to Versailles. The driver-guide picked us up at the hotel and dropped us off at the door of Versailles and asked us to meet her at 11.30 in an specific place.
We paid The Paris Trip company $150 Euros in cash for this tour at the time the driver-guide dropped us off.
At 11.40 after more than 10 minutes looking for the bus, we called the company because we didn%26#39;t found the bus, and they told us the bus just left , five minutes ago,withouth us, because we were late.
We asked her to ask the driver to return and pick us up and she said thath we need to take the train because the drive was not going to come back for us.
We were 8 people total and she left with just 4 because the other 4 were looking for her.
I want every body who is reading this, do not take that tour, it%26#39;s name is PARIS TRIP, because they are not profesionals and is much better to take the train and pay $1.50 for the trip and $6.00 E for the entrance to Versailles and you have your our time and do not have this kind of inconvenience, finally we lost our money.
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I am sorry this happened to you.
I hope you let the hotel concierge know what occurred, these people do have quite a bit of influence. Additionally, communicating with the tour company management might prove valuable as well. It%26#39;s possible the management has no idea their drivers are leaving passengers behind.
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Sorry this happened to you( because you lost a lot of money) , but , you said you were looking for them, meaning I guess that you were not at the appointed pick up place on time, and unfortunately they did have 4 other people to keep on schedule. Frankly, I would not have been happy to take a tour that was so short anyways,, you had what a total of two hours there?
Tours often are quite prompt on leaving since they likely had an afternoon tour and couldn%26#39;t fall behind. Sort of sounds like this was not so much a tour, but just transportation since its just a driver and a van.
Next time take the train, by purchasing a Forfaits Loisirs Pass you get the train ride and admission to the Palace and Petit and Grand Trianon, and the Hamlet , and line jumping prividles for less then 25 euros each.
I would definately complain to the concierge at your hotel, as they recommendation got you to use that company, but, ultimately remember the concierge is not always the best source of help as the possibilty of kick backs can make some concierges more likely to promote certain services /comapanies over others. Doing your own homework online often really pays off.
Hope you enjoy rest of your long stay! Lucky you!
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